This Privacy Policy clearly explains how your personal information is collected, used, and protected at Jaye9.
Jaye9 follows the highest standards of technology and policy to keep your personal information secure.
All data transmitted on Jaye9 is protected by 256-bit SSL encryption. Your personal and financial information is never shared with third parties.
We never sell your personal information to third parties. Your data is used solely to improve Jaye9's services.
We collect only the information necessary to provide our services. No unnecessary personal data is collected.
You can view, correct, or request deletion of your data at any time. You retain full control over your information.
Your data is stored on internationally certified secure servers. Regular security audits and updates ensure ongoing protection.
Jaye9 will notify you immediately of any security incidents or policy changes. Transparency is at the core of what we do.
Jaye9 (https://jaye9.co) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains how Jaye9 collects your personal information, what it is used for, and how it is kept secure.
By using the Jaye9 website or mobile app, you agree to this Privacy Policy. This policy is part of our Terms & ConditionsBest read alongside -.
This Privacy Policy applies solely to Jaye9's own platform. Third-party game providers and payment gateways are governed by their own separate privacy policies.
If any part of this policy is unclear or you have questions, please reach out to our support team. We are always ready to assist you in Bengali.
Jaye9 collects only the information necessary to provide its services. We do not collect unnecessary or excessive data. A detailed breakdown of what is collected is provided below.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | For age verification and KYC completion |
| Contact Information | Phone Number, Email Address | Account Communications & Notifications |
| Financial Information | Mobile Banking Number (bKash/Nagad) | Transaction Processing |
| Transaction Records | Deposit & Withdrawal History | Financial Accounting & Dispute Resolution |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Betting History, Preferred Games | Service Improvement & Responsible Gaming |
Jaye9 never stores your password, bank PIN, or full payment card number. Such sensitive data is processed directly in encrypted form.
Jaye9 uses your personal information only for specific, legitimate purposes. We never use your data in ways that violate this Privacy Policy.
To stop receiving marketing or promotional communications, turn off notifications in your account settings or contact our support team.
Jaye9 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
You can disable cookies through your browser settings, but doing so may prevent some Jaye9 features from working properly. Disabling essential cookies will prevent you from logging in.
Jaye9 never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances.
All third-party partners are contractually obligated to comply with Jaye9's privacy standards. They may not use your information for their own marketing or any other purpose.
Jaye9 retains your data only for as long as necessary. A separate retention period is defined for each type of information.
Once the retention period expires, data is securely deleted or anonymized. If you request deletion beforehand, we will honor that request unless we are legally required to retain the data.
Jaye9 places the highest importance on your privacy rights. Your key rights are outlined below.
You have the right to know what information Jaye9 holds about you and to receive a copy of it.
If any of your information is incorrect, you can request that it be corrected.
You may request deletion of your data unless a legal obligation requires it to be retained.
You have the right to request that we restrict the processing of your data under certain circumstances.
The right to receive your data in a structured format and transfer it to another provider.
You can opt out of marketing communications at any time.
To exercise any of your rights, contact our support team. We typically respond within 30 business days.
Jaye9 uses industry-leading security measures to protect your personal information. Our security infrastructure is reviewed and updated on a regular basis.
If you notice any suspicious activity on your account, please notify our support team immediately and change your password.
Jaye9 will never ask for your password or OTP by email or phone. If you receive such a request, report it to us immediately.
Jaye9's platform may be connected to third-party game providers and payment systems. These third parties operate under their own privacy policies, which are outside Jaye9's control.
We regularly evaluate our partners to ensure they follow high standards of privacy and security. If a partner fails to meet those standards, we terminate the relationship.
Jaye9 may update this Privacy Policy as needed. Changes may result from legal requirements, new services, or improvements to our practices.
We will always be transparent about any changes. Previous versions are available upon request.
For any questions, complaints, or requests regarding this Privacy Policy, please contact Jaye9's privacy team. We are always ready to assist you.
This Privacy Policy was last updated in January 2026. Jaye9 values your trust and remains committed to protecting your privacy.
Your data is safe at Jaye9. Open an account now and enjoy secure gaming.
Done reading our Privacy Policy? Open an account now and step into the secure gaming world of Jaye9.